Privacy Policy

CaseTraceSystems.com is a public, read-only informational website. It does not provide accounts, onboarding, authentication, or access to any CaseTrace system or service. This policy explains what this website collects and, separately, how the CaseTrace Edge application handles data.

About this website

This website may collect limited, non-identifying technical information typical of standard web hosting environments:

IP address
Browser type
Device type
Pages viewed
Date and time of access

This information is used only for website operation, performance monitoring, security, and aggregate analytics. No personal data is intentionally collected through forms, accounts, or user input on this site.

Relationship to CaseTrace Systems

This website is not the CaseTrace application, portal, or product environment. The CaseTrace Edge application is operated separately and is subject to its own contractual terms and access controls under the authority of the applicable operator of record.

The CaseTrace Edge application

Access and use

CaseTrace Edge is licensed business infrastructure. It is sold and deployed only through signed agreements with licensed organizations and is used solely by that organization's own authorized personnel. It has no public access and no self-registration. The application surfaces possible similarity for human review; it makes no determinations about any individual and takes no automated action.

Face data collected

CaseTrace Edge collects facial images that authorized personnel voluntarily upload or capture in connection with a specific security incident on premises the licensed organization owns, manages, or is authorized to monitor. From these images the application generates facial feature templates (mathematical representations) used solely for similarity comparison. CaseTrace Edge processes facial images only within the licensed organization's own monitored premises, for comparison against that organization's own logged incident records. It is not used to surveil, track, or identify individuals outside the context of the organization's own security operations.

How face data is used

Face data is used only to (1) compare an uploaded face against the licensed organization's own logged incident records to surface whether an individual may be associated with a prior incident on the organization's premises, and (2) maintain an incident history record for the organization's documentation and lawful follow-up. All results are observational and are presented to a human user for review. The application makes no determinations about any individual and takes no automated action; any decision or follow-up belongs entirely to the authorized human user.

License plate data

License-plate information read from an incident image is compared only against the licensed organization's own logged incident records. CaseTrace Edge does not query any DMV, motor-vehicle, or third-party vehicle or owner database. There is no external lookup of plate data.

Sharing

Face data and license-plate data are not shared with any third party. Comparison is performed only against records the licensed organization logged itself; the application does not query any external or third-party database.

Storage and security

All retained data is stored encrypted (AES-256) on enterprise-grade servers located within the United States, accessible only to the licensed organization.

Retention and deletion

Face and license-plate data are retained only as long as necessary for the incident-documentation purpose for which they were captured. The licensed organization, as operator of record, configures retention through lifecycle policies set to the shortest period necessary for that purpose and for the organization's own legal and operational requirements. CaseTrace Edge applies the following defaults:

Non-match captures: images processed for a comparison that do not result in a logged incident are automatically purged within 12 hours of processing.
Logged incidents without documented action: data associated with a logged incident that does not result in a formally documented action is retained for a default of 30 days, then automatically purged.
Formally documented incidents: data associated with a formally documented incident (such as an issued trespass notice or a matter referred for lawful follow-up) is retained for the organization's configured period, by default up to 12 months or until the documented matter is resolved, after which it is automatically purged.

The licensed organization may permanently delete any incident record, and its associated face and plate data, at any time. Where an individual is an enrolled user with a profile, deletion of that profile is treated as a revocation of consent and the associated data is purged.